Problem
- An extremely heterogeneous IT environment (systems, software, versions) necessitates a high level of complexity in operations, creates a huge amount of work for version and release management, makes product changes extremely cumbersome and is simultaneously a cost driver
- Inconsistencies in interfaces and data transfers lead to problems in day-to-day business
- Sluggishness hinders activities on the market, the time-to-market is far too long
Contribution of ResultONE
- Precise analysis of the as-is situation, agreement of the target vision, comparison of operating concepts: continuation of traditional operation or migration to the cloud
- Planning of migration and transformation system, changes to clients, integrated planning of essential and future environments and stages
- Setup of necessary training courses for end-users (key users, snowball system), guaranteeing expertise through development of IT personnel and initiation of necessary training courses
Outcome
- Transfer to the cloud reduced complexity in IT operations significantly, operating and service processes have been realigned and streamlined on the basis of ITIL
- Short release cycles facilitate flexibility on the market and improve time-to-market
- Further activities in the direction of continuous integration and deployment set up
- Significant redeployment of resources on the basis of savings achieved