Operational excellence

The term operational excellence refers to the efficiency of organizations and processes and their optimization from a general perspective.

In this context, we do not focus solely on monetary valuations. Corporate culture, employee motivation, expertise, sustainability of action, efficiency, effectiveness and speed of processes, quality of their implementation and management of expectations are just a few of the other factors which contribute significantly to customer and user satisfaction and thus to perceived operational excellence. They therefore also feed into identification and realization of short, medium and long-term optimization and savings potential, quick wins, etc.

But operational excellence is not just a one-off exercise: in view of ongoing corporate change, e.g. through the introduction of new products, changes in the context of digitization, changes in strategy, organizational adjustments, etc., a regular review of operational excellence is necessary!

Some aspects of and potential for operational excellence and shifting of resources can be illustrated using the example of IT operations:

ResultONE already has a proven track record of solving – sometimes very challenging – tasks together with customers and to their satisfaction. Below are some examples of tasks that have been completed successfully in brief outline, in some cases with a focus on solutions in specific areas. In agreement with our customers, we have decided not to provide any references or project names.

In many cases, Act2Perform© has made a crucial contribution to a successful solution!

Success Stories

ResultONE already has a proven track record of solving – sometimes very challenging – tasks together with customers and to their satisfaction. Below are some examples of tasks that have been completed successfully in brief outline, in some cases with a focus on solutions in specific areas. In agreement with our customers, we have decided not to provide any references or project names.

In many cases, Act2Perform© has made a crucial contribution to a successful solution!

Blackout

Blackout preparation: What happens if something happens? (Multiple clients)

Targeted preparation for crisis situations safeguards the company and, in the event of an incident, brings decisive advantages in dealing correctly with special situations such as a long-term blackout
CIO Support

Supporting and coaching the CIO of a medium-sized industrial company

Supporting the fulfillment of "IT homework" brought significant relief to the new CIO, whose focus on particularly challenging issues led to an overall improvement in the acceptance of IT and its position in the company
Security Assessments

Implementation of integrated security assessments (multiple clients)

It was possible to sustainably reduce cyberattack threats and ensure compliance with the necessary data protection requirements through IT security reviews, clean risk analyses and the effective, resulting data and IT security concepts as well as measures
Successful TechStartup

Professionalization of a technology startup

Introduction and establishment of integrated product management, quality management and customer and service management were essential elements in the development of a technology start-up into an established solution provider

DevOps in complex environments: a practical example

In a complex environment, the output could be massively increased with the invariant team by setting up a DevOps organization and increasing the degree of automation of the various processes
Performance Optimization

Load and performance tuning of a large corporate suite

Significant performance improvements can be achieved through targeted, intensive collaboration between vendors, the DevOps team and the outsourcing provider. In the example shown, the processing times were halved despite a doubling of data volumes!

Consolidation of telephone systems

The basis for new, future-proof voice communication solutions was created by consolidating heterogeneous telephone landscapes

Security assessments (multiple clients)

Regular IT security reviews, proper risk analysis and - based on these results - focused data and IT security concepts and measures help to reduce the threats of cyber attacks and ensure compliance with relevant data protection requirements.

Optimization of IT deployment under difficult budgetary conditions

A focus of IT provision on absolute necessities coordinated across the company and simultaneous measures to reduce technical complexity and increase efficiency and effectiveness succeeded in making significant improvements to the deployment of IT resources