Success Story

Standardization of company takeovers


  • A large service provider is struggling with the takeover of the IT units of its customers for inclusion in its standard IT service portfolio, often associated with unexpected costs
  • Promises given in advance are often difficult to keep, unexpected technical challenges and essential service configurations are strong drivers of costs and complexity
  • The awareness of problems at the individual levels varies, the takeovers themselves rely heavily on the individual actions of the project manager concerned

Contribution of ResultONE

  • In line with customer requirements, development and implementation of a standard takeover process, standard content of due diligence checks and checklists
  • Raising of awareness, improvement in knowledge of due diligence and assessment of technical and commercial framework parameters
  • Provision of training courses and workshops to raise awareness of takeovers, improve knowledge of due diligence and procedures, customized to the requirements of the respective report level


  • Increased transparency about the units to be taken over on the basis of standard due diligence checks significantly minimizes surprises of a technical/content-related nature
  • Takeovers themselves run significantly more smoothly and quickly
  • Overall understanding of handling takeovers and carrying out due diligence has improved significantly


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