Operational excellence

The term operational excellence refers to the efficiency of organizations and processes and their optimization from a general perspective.

In this context, we do not focus solely on monetary valuations. Corporate culture, employee motivation, expertise, sustainability of action, efficiency, effectiveness and speed of processes, quality of their implementation and management of expectations are just a few of the other factors which contribute significantly to customer and user satisfaction and thus to perceived operational excellence. They therefore also feed into identification and realization of short, medium and long-term optimization and savings potential, quick wins, etc.

But operational excellence is not just a one-off exercise: in view of ongoing corporate change, e.g. through the introduction of new products, changes in the context of digitization, changes in strategy, organizational adjustments, etc., a regular review of operational excellence is necessary!

Some aspects of and potential for operational excellence and shifting of resources can be illustrated using the example of IT operations:

ResultONE already has a proven track record of solving – sometimes very challenging – tasks together with customers and to their satisfaction. Below are some examples of tasks that have been completed successfully in brief outline, in some cases with a focus on solutions in specific areas. In agreement with our customers, we have decided not to provide any references or project names.

In many cases, Act2Perform© has made a crucial contribution to a successful solution!

Success Stories

ResultONE already has a proven track record of solving – sometimes very challenging – tasks together with customers and to their satisfaction. Below are some examples of tasks that have been completed successfully in brief outline, in some cases with a focus on solutions in specific areas. In agreement with our customers, we have decided not to provide any references or project names.

In many cases, Act2Perform© has made a crucial contribution to a successful solution!

Security assessments (multiple clients)

Regular IT security reviews, proper risk analysis and - based on these results - focused data and IT security concepts and measures help to reduce the threats of cyber attacks and ensure compliance with relevant data protection requirements.

Optimization of IT deployment under difficult budgetary conditions

A focus of IT provision on absolute necessities coordinated across the company and simultaneous measures to reduce technical complexity and increase efficiency and effectiveness succeeded in making significant improvements to the deployment of IT resources

Digitization: optimizing customer-related processes and ensuring reliability of delivery

Exploiting various types of potential for further digitization increased speed and quality of process implementation and improved fulfilment of promises given to end customers
Virtualisierung und Cloud

Consolidation of IT infrastructures and operations and migration to the cloud

Consolidation of complex IT environments and transfer to the cloud reduced the complexity of operations, improved the time-to-market and led to significant savings

Support for outsourcing, offshoring and re-insourcing

During successful implementation of various sourcing projects (outsourcing/offshoring/re-insourcing), involvement of external expertise and experience proved to be a crucial success factor both in project management and in technical/content-related tasks

Assertion of IT interests in a difficult environment

It was possible to significantly improve the provision of IT services, which had been outsourced to several partners, and their quality by means of clever changes to contracts and various adaptations to the services