IT management and organization

We advise on all management topics for IT organizations, i.e. both IT management and organization and the associated technical, content-related tasks.

In the context of our support for IT management and organization topics, we provide assistance with tasks such as

  • optimization of IT organization and processes
  • operational excellence
  • sourcing (outsourcing/outtasking)
  • IT transformation
  • nearshoring/offshoring
  • management of IT investments, make-or-buy decisions
  • project/portfolio management
  • business process support
  • identification and exploitation of optimization potential
  • IT strategy
  • IT governance
  • positioning of IT in the company, appreciation of IT services
  • risk management
  • claims management
  • quality management
  • compliance
  • data & security management

We are also happy to provide support for the implementation of all topics on which we give advice!

Success Stories

ResultONE already has a proven track record of solving – sometimes very challenging – tasks together with customers and to their satisfaction. Below are some examples of tasks that have been completed successfully in brief outline, in some cases with a focus on solutions in specific areas. In agreement with our customers, we have decided not to provide any references or project names.

In many cases, Act2Perform© has made a crucial contribution to a successful solution!

Consolidation of telephone systems

The basis for new, future-proof voice communication solutions was created by consolidating heterogeneous telephone landscapes

Security assessments (multiple clients)

Regular IT security reviews, proper risk analysis and - based on these results - focused data and IT security concepts and measures help to reduce the threats of cyber attacks and ensure compliance with relevant data protection requirements.

Optimization of IT deployment under difficult budgetary conditions

A focus of IT provision on absolute necessities coordinated across the company and simultaneous measures to reduce technical complexity and increase efficiency and effectiveness succeeded in making significant improvements to the deployment of IT resources

Digitization: optimizing customer-related processes and ensuring reliability of delivery

Exploiting various types of potential for further digitization increased speed and quality of process implementation and improved fulfilment of promises given to end customers

Support for outsourcing, offshoring and re-insourcing

During successful implementation of various sourcing projects (outsourcing/offshoring/re-insourcing), involvement of external expertise and experience proved to be a crucial success factor both in project management and in technical/content-related tasks

Assertion of IT interests in a difficult environment

It was possible to significantly improve the provision of IT services, which had been outsourced to several partners, and their quality by means of clever changes to contracts and various adaptations to the services