Assertion of IT interests in a difficult environment

It was possible to significantly improve the provision of IT services, which had been outsourced to several partners, and their quality by means of clever changes to contracts and various adaptations to the services

Savings-as-a-Service (“SavaS”)

Regular reviews of services, contracts and service levels optimize operational efficiency, help to exploit potential savings and support reallocation of resources for important tasks

Support for customer project managers

Training courses, coaching sessions and practical application of a jointly defined tool kit of methods and instruments succeeded in improving the situation of customer project managers in relation to their clients in the long term