Targeted preparation for crisis situations safeguards the company and, in the event of an incident, brings decisive advantages in dealing correctly with special situations such as a long-term blackout
Supporting the fulfillment of “IT homework” brought significant relief to the new CIO, whose focus on particularly challenging issues led to an overall improvement in the acceptance of IT and its position in the company
It was possible to sustainably reduce cyberattack threats and ensure compliance with the necessary data protection requirements through IT security reviews, clean risk analyses and the effective, resulting data and IT security concepts as well as measures
The establishment of customer-specific Customer Security Managers is an essential element in the expansion and intensification of the customer orientation of a major IT service provider
Introduction and establishment of integrated product management, quality management and customer and service management were essential elements in the development of a technology start-up into an established solution provider
In a complex environment, the output could be massively increased with the invariant team by setting up a DevOps organization and increasing the degree of automation of the various processes
Significant performance improvements can be achieved through targeted, intensive collaboration between vendors, the DevOps team and the outsourcing provider. In the example shown, the processing times were halved despite a doubling of data volumes!
How to deal professionally with surprises and challenges, awkward customers and partners. And how to plan for the unplannable.