Assertion of IT interests in a difficult environment

It was possible to significantly improve the provision of IT services, which had been outsourced to several partners, and their quality by means of clever changes to contracts and various adaptations to the services

Support for customer project managers

Training courses, coaching sessions and practical application of a jointly defined tool kit of methods and instruments succeeded in improving the situation of customer project managers in relation to their clients in the long term

The nightmare of a visit by the Court of Audit

Definition of clear requirements and regulations for traceability of procedures, decisions and communication and ongoing monitoring of them meant that the company sailed through various audits

Standardization of company takeovers

Standardization of the content of due diligence checks and their completion led to significant simplification in the takeover of small IT units by a large IT service provider and to minimization of unpleasant surprises down the line