Specific support for a project manager and the project team in dealing with difficult challenges and critical stakeholders made a significant contribution to the success of the project
Definition of clear requirements and regulations for traceability of procedures, decisions and communication and ongoing monitoring of them meant that the company sailed through various audits
The commitment of an external “part-time CIO” allows strong and strategic management of IT deployment even in small and medium-sized enterprises
For finalization of the outsourcing strategy, assessment of potential savings and creation of transparent principles for further outsourcing tender processes, due diligence checks were carried out in the countries involved
Advice and support for the carve-out of an IT solution provider from group IT and setup of outsourcing as the basis for its service provision
Introduction and establishment of strong, international IT governance and its acceptance on the part of everyone involved was a key element in successful collaboration of the national IT organizations of a corporation
A comparison of the IT infrastructure and operations costs and expenditure of individual subsidiaries of a corporate group on the basis of jointly agreed KPIs highlighted opportunities for the application of various national “best in class” solutions to other countries and large potential savings
Efficient organization, effective processes, strong governance regulations, careful handling of the employees involved and detailed fine tuning after setting up the competence centers contributed both to their high level of acceptance among management and the workforce and their technical and commercial success