Consolidation of IT infrastructures and operations and migration to the cloud
Consolidation of complex IT environments and transfer to the cloud reduced the complexity of operations, improved the time-to-market and led to significant savings
Support for outsourcing, offshoring and re-insourcing
During successful implementation of various sourcing projects (outsourcing/offshoring/re-insourcing), involvement of external expertise and experience proved to be a crucial success factor both in project management and in technical/content-related tasks
Assertion of IT interests in a difficult environment
It was possible to significantly improve the provision of IT services, which had been outsourced to several partners, and their quality by means of clever changes to contracts and various adaptations to the services
Optimization of amalgamation of agile development with traditional IT systems
Improvement in IT service provision through optimization of processes for interaction between agile and traditionally developed systems, including DevOps and CI/CD, integrated view of features, releases and deployments
Savings-as-a-Service (“SavaS”)
Regular reviews of services, contracts and service levels optimize operational efficiency, help to exploit potential savings and support reallocation of resources for important tasks
Restructuring and conversion of an offshore development factory
Redesigning the customer-related organization and processes and close, ongoing consultation with the customer succeeded in finding a sustainable solution to the performance and acceptance problems of the offshore software development factory
Development and establishment of consistent risk management
The benefit of an explicit role of highlighting risks in a neutral and factual way and tracking important mitigation measures transparently has led to greater acceptance of risk management at all levels
Support for customer project managers
Training courses, coaching sessions and practical application of a jointly defined tool kit of methods and instruments succeeded in improving the situation of customer project managers in relation to their clients in the long term