Standardization of the content of due diligence checks and their completion led to significant simplification in the takeover of small IT units by a large IT service provider and to minimization of unpleasant surprises down the line
Strict project, portfolio and resource management, conclusion of sustainable agreements, management of customer expectations and improvements in communication made a significant contribution to a positive change of image
Massive investment in solutions for backup and disaster recovery were avoided by technological conversions, virtualization and associated solutions
Harmonization of central IT infrastructures and desktop services led to minimization of operating expenses and large financial savings
An external voice of specialist authority recognized by all the conflicting partners was able to resolve the situation and bring about a satisfactory solution for everyone involved
Development of a transparent IT master plan, evaluation of risks and potential, initiation of various optimizations and presentation of performance and results increased appreciation of IT services by users
Fast identification of a need for action and definition of effective steps in finding a solution, tough coordination of everyone involved, intensive stakeholder management and transparent reporting and escalation helped to defuse the situation and ensure project success
During replacement and conversion of large, business-critical IT systems, involvement of external expertise and experience proved to be a crucial success factor both in project management and in technical/content-related tasks