Exploiting various types of potential for further digitization increased speed and quality of process implementation and improved fulfilment of promises given to end customers
Consolidation of complex IT environments and transfer to the cloud reduced the complexity of operations, improved the time-to-market and led to significant savings
During successful implementation of various sourcing projects (outsourcing/offshoring/re-insourcing), involvement of external expertise and experience proved to be a crucial success factor both in project management and in technical/content-related tasks
It was possible to significantly improve the provision of IT services, which had been outsourced to several partners, and their quality by means of clever changes to contracts and various adaptations to the services
Improvement in IT service provision through optimization of processes for interaction between agile and traditionally developed systems, including DevOps and CI/CD, integrated view of features, releases and deployments
Challenges? Act2Perform© and Double Act2Perform© help organizations to solve difficult tasks expertly
A change to the setup, establishment of effective governance, stringent execution of risk and claims management, consistent quality controls and targeted support for those involved were some of the success factors
Regular reviews of services, contracts and service levels optimize operational efficiency, help to exploit potential savings and support reallocation of resources for important tasks